At Alibombo, every piece is handmade with care, patience, and love. We deeply value your satisfaction and strive to deliver products of the highest quality.
Returns and Exchanges
We only accept returns for damaged or defective items upon delivery.
Custom or personalized items cannot be returned or exchanged, as they are specially made for you.
To request a return, please contact us within 5 business days of receiving your order.
The item must be unused, in its original packaging, and accompanied by photos showing the damage or defect.
Return process
Email us at [your contact email] with your order number and photos of the item.
Our team will review your request and confirm if it qualifies for a return or replacement.
If approved, we’ll guide you through the steps to return the product or receive a new one.
Our goal is to make every Alibombo experience as special as our handmade creations. ✨